Episode 11

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Published on:

17th Apr 2025

Systems + Training + Support : The Formula for Business Excellence.

In this episode we talk about the critical formula for implementing effective business systems. We discuss the limitations of the 'Cake Box' approach, balancing expertise with documented processes, and strategies for preserving valuable knowledge within an organisation. John emphasises the importance of capturing expertise to ensure sustainability and consistency in business operations. The conversation also delves into the challenges of documenting expertise, the necessity of having a systems overview, and the importance of training and preparedness in business. This episode is essential for business owners aiming to build robust, sustainable operations.

Systems From The Box with John Tonkin

For more information on John Tonkin

Visit: https://www.braininabox.com.au/

Or connect on LinkedIn: https://www.linkedin.com/in/tonkinjohn/


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Produced by: Podcasts Done For You

View this episode on YouTube @PodcastsDoneForYou_clients

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About the Podcast

Systems from the Box
with John Tonkin from Brain in a Box
For small business owners, this is your ticket to learn from a leader in the systems build space. Every episode has tips and insights to make a real difference to your business, whether it is helping you recognise where you may be encountering issues or focussing on ways to fix them.

For more information on John Tonkin you can reach out to him via braininabox.com.au

About your host

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Anthony Perl

Anthony is an engagement specialist, building a great catalogue of podcasts of his own and helping others get it done for them. Anthony has spent more than 30 years building brands and growing audiences. His experience includes working in the media (2UE, 2GB, Channel Ten, among others) to working in the corporate and not-for-profit sectors, and for the last 13 years as a small business owner with CommTogether. The business covers branding to websites - all things strategic around marketing. Now podcasts have become central to his business, finding a niche in helping people publish their own, making it easy.